Privacy Policy
This policy explains what information Relay OS collects, how it is used, when it is shared, and how connected Google account data is handled.
Effective date: July 4, 2026
1. Scope
This Privacy Policy applies to the Relay OS website, application, and related services made available through Relay OS, including features that connect to third-party providers such as Google Gmail.
2. Information We Collect
We may collect the following categories of information:
- Account information, such as name, email address, login method, and authentication identifiers.
- Workspace and operational data submitted into Relay OS by users and authorized team members.
- Usage data, such as page visits, device/browser information, IP address, timestamps, and interaction logs.
- Support and communication data you provide when contacting us or responding to service notices.
- Connected account data from Google, only when you explicitly authorize Gmail integration.
3. How We Use Information
We use information to:
- Provide, secure, maintain, and improve Relay OS.
- Authenticate users and manage accounts, sessions, permissions, and workspace access.
- Sync inbox data, display email threads, and enable sending replies when Gmail is connected.
- Monitor system performance, prevent abuse, investigate errors, and enforce platform rules.
- Communicate service updates, account notices, and support responses.
4. Google User Data
If you connect a Google account, Relay OS may access Google account profile information and Gmail data authorized through the scopes you approve. This may include read/write access needed to sync inbox threads and send email replies from the connected Gmail account.
Relay OS uses Google user data only to provide user-requested Gmail features inside the application. Relay OS does not use Gmail data for advertising. Relay OS does not sell Google user data.
Access to Google data may be revoked by disconnecting the integration in Relay OS or from your Google account permissions page.
5. Sharing of Information
We may share information only in the following circumstances:
- With infrastructure, hosting, authentication, analytics, and support vendors acting on our behalf.
- With your organization’s authorized users according to your workspace permissions and settings.
- When required by law, legal process, or to protect rights, safety, security, or platform integrity.
- As part of a merger, acquisition, financing, or transfer of some or all business assets.
6. Data Retention
We retain account, operational, and integration data for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. We may delete or anonymize data when it is no longer needed for these purposes.
7. Security
Relay OS uses administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is fully secure, so absolute security cannot be guaranteed.
8. Cookies and Similar Technologies
Relay OS may use cookies, session storage, and similar technologies for authentication, session continuity, security, preferences, and service analytics.
9. Your Choices
You may:
- Review and update basic account information through your account settings, when available.
- Disconnect third-party integrations such as Gmail.
- Stop using the service at any time.
10. Children’s Privacy
Relay OS is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions become effective when posted on this page unless a later date is stated.
12. Contact
For privacy-related questions or requests, contact the Relay OS operator through the support or contact channel provided in your workspace, deployment, or service agreement.